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Sprint brief

The 3-week Agent Decision Sprint.

Before you can assess an agent's decisions against your business standards, those standards need to be clear, and someone must own them. Pick an agent workflow. We map the decision trajectories within it: how the agent decides today; the two to four teams involved then agree who owns each decision, what it must weigh and when people step in, and endorse it as one shared Agent Decision Blueprint: an organization-owned reference trajectory that past agent decisions are then compared against.

The decision trajectory

From workflow to decision trajectory.

The workflow tells you what the agent does. The decision trajectory shows how it arrives at a decision. The Blueprint holds the trajectory your organization expects, so the two can be compared.

WORKFLOW ✓ every step ran as designed Claim inScore riskPayout Approve or adjust DECISION TRAJECTORY · APPROVE OR ADJUST EXPECTEDyour Blueprint OBSERVEDthe agent Claimant’s claims Other policies, same address Pattern across the household? Claimant’s claims: 2 found Not considered Fraud score: low Steward flags the gap Escalate to Fraud lead Approve every check green

Same workflow, every check green. The agent’s decision trajectory skips what your organization’s judgment requires, shown in violet: the consideration your experienced people apply and nobody wrote down. The agent never reads the Blueprint; Steward compares the two trajectories and flags the gap before payout. The owner decides.

Example · claim approvalTwo different views of the same business decision
WorkflowWhat runs
Receive claim
Check and score
Propose action
Decision trajectoryWhat your organization expects to be considered
EvidenceEstablish the factsCoverage, claimant, related claims and household history
JudgmentWeigh the patternFrequency, recurrence, exceptions and fraud signals
AuthorityIs independent action supported?Limits, evidence sufficiency and owner-defined escalation rules
Supported → proceedAct within the agreed authority and limits.
Missing / uncertain → escalateRefer to the responsible decision owner.
The Blueprint is the organization's independent reference—endorsed by responsible people, not necessarily supplied to the operating agent. Historical replays and Steward's proposed runtime checks compare the observable decision evidence with this reference; they do not claim to read hidden reasoning.

How to work with us

The sprint is the way in.

Free · 4 minutes

Self-assessment

How prepared your organization is to manage the quality of its agents' decisions today. No email required.

Sprint · 3 weeks · fixed fee

Agent Decision Sprint

A decision gap assessment, then one shared, endorsed Agent Decision Blueprint of the decision trajectories in one workflow. Week-one exit.

Pilot · after the sprint

Steward

Runs the endorsed Blueprint on every live decision in scope, so people can step in, with every decision on record. In pilot with founding clients.

What you leave with

Four things, all yours.

A decision gap assessment

How your agent decides today, what your existing controls cover, from AI policy and AI register to RACI and monitoring, and what they miss.

One shared, endorsed Blueprint

Not a workflow: the decision trajectory your organization expects, made explicit. Conflicting criteria resolved, a named owner for each decision, and the points where people step in. Endorsed by every team involved.

A historical replay

Past agent decisions tested against the agreed criteria: which would have been flagged or sent to an owner.

A reusable standard

Your teams update the criteria, re-endorse the Blueprint and apply the method to the next workflow, without MeaningStack.

Who takes part

Two to four teams. About a day each.

Executive sponsor

Owns the case. Attends the week 1 executive session and the week 3 board session. ~4 hours.

Decision owners

One per team involved. Name the decisions they answer for, resolve conflicts, endorse. ~10 hours each.

Practitioners

The people who make or used to make these decisions. Walk the chain in week 1, agree criteria in week 2. ~8 hours each.

The agent's builder

Explains how the agent runs and provides a sample of past decisions for the replay. ~4 hours.

Your people build it. We bring the method, the facilitation and the pace. One MeaningStack lead runs the sprint; a coach joins the alignment and endorsement sessions.

Process

Three weeks, nine sessions.

Week 1

Assess your agent decision governance

Understand the decision trajectories your agent follows today, what your existing policies and controls already cover, and where the gaps are.

You haveA decision gap assessment, and the choice to stop or continue.

Weeks 2–3

Agree & endorse the Blueprint

Agree the expected decision trajectory for each key decision: resolve conflicting criteria, assign owners, agree when people must step in, and replay past decisions.

You haveOne shared, endorsed Decision Blueprint, and a replay of past decisions against it.

Week 1 · Day 1Executive session · half dayLeading decisions at machine speed. Confirm the workflow and agree the sponsor's success measure. Speaker: name
Week 1 · Day 2–3Chain walk-through · 3 hPractitioners and builder walk through the decisions the agent makes: how an experienced person reaches each one, what it feeds, who used to make it.
Week 1 · Day 4–5Controls & gaps · 3 hWhat your existing controls cover for this workflow (AI policy, AI register, RACI, monitoring) and what they miss. The decision gap assessment goes to your sponsor; this is the week-one exit point.
Week 2 · Day 1–2Criteria & owners · 3 hWhat each decision must weigh, who owns it, and when people must step in, in detail for the critical decisions.
Week 2 · Day 3Conflicts · 3 hAll teams in one room: double owners, steps nobody answers for, criteria in conflict. Coach: name.
Week 2 · Day 4–5Resolution & endorsement · 2 hOwners resolve each conflict and endorse the decisions they own. Version 1 of the Blueprint.
Week 3 · Day 1–2Replay · 2 hA sample of the agent's past decisions run against the endorsed Blueprint: which would have been flagged or sent to an owner. Your experts judge whether they were actually wrong. No integration needed.
Week 3 · Day 3Board session · 1 hThe assessment, the Blueprint, the conflicts resolved and the replay, presented with your sponsor. Guest: name
Week 3 · Day 4–5Handover · 2 hYour team sketches the Blueprint of the next workflow with the coach, using the standard from this sprint.

The board report

Who answers for what, and what changed.

Decision gaps

What the agent and existing controls missed in the current state.

Named owners

Decisions with a named owner, before and after the sprint.

Conflicts resolved

Double owners, unowned steps and conflicting criteria found and resolved.

Replay

Past decisions the Blueprint would have flagged or sent to an owner.

See the board report template →

People

Who you will work with.

Luciana S. Ledesma

Sprint lead · Founder, MeaningStack

Author of The Decision and of the architecture behind Steward (patents pending). Fifteen years at the point where institutions and technology decide together, for Siemens, Boston Scientific and HP. MPhil Cambridge, MBA TUM.

Coach name

Role · discipline

Two lines: what they bring to the alignment and endorsement sessions, and where they did it before.

Guest speaker

Role · organization

Two lines: the executive session or the report session they join, and why their view matters to this workflow.

Purple fields are placeholders: fill in only once the person has confirmed in writing.

Terms

Fixed scope, fixed fee.

ScopeOne agent workflow, the key decision trajectories within it, and the two to four teams involved, agreed on the call.
FeeFixed, agreed on the call once the workflow is known. Invoiced per week.
Week-one exitIf after week one you don't see the value, stop. You pay for week one only.
After the sprintYour Blueprint stays yours: your teams can update the criteria and re-endorse it, without MeaningStack. Optionally, Steward runs it on every live decision in the pilot.
Founding clientsThe first three receive the pre-release manuscript of The Decision and an extra executive session.
PrerequisitesAn agent in production or pre-production in the chosen workflow; a sample of its past decisions for the replay; an executive sponsor.

Pick the workflow on the call. The sprint starts the Monday after.

Book a call

MeaningStack · Maastricht, the Netherlands · [email protected]